Cable TV

Cable FAQs

What are the benefits of Cable TV service compared to satellite service?

Trans-Video offers free service calls for cable-related problems as well as the convenience of dealing with a local company that’s easy to reach and appreciates your business. You do not have to purchase any equipment or sign any contracts requiring a long term commitment. With Trans-Video, local channels do not cost extra and there is no unsightly dish installed on your home to maintain.

Do I need any additional equipment to receive cable TV?

No additional equipment is required to receive Trans-Video’s Basic or Cable Plus cable service.

To take advantage of out Digital Cable package, you will receive a digital converter, referred to as a set-top box. The set-top box modifies the incoming digital signal so that it can be viewed with your current TV and you do not have to buy a digital TV. The first set-top box per household is provided free of charge.

Do I need a separate digital converter for each TV?

Only the outlets you choose to have the digital service will require a digital converter. The digital converter is needed for Trans-Video’s Digital Cable service as well as to view any premium or pay-per-view channels. The first set-top box per household is provided free of charge. A low monthly fee will be charged for any additional digital converters.

Do I need to have the wiring in my home replaced to receive Trans-Video cable service?

No, in most cases, Digital Cable, High-Definition services, as well as high-speed Internet, will work over the existing cable lines in your home. If necessary, we will replace or upgrade any wiring or equipment issues at no cost to you.

Are all channels digital?

All channels numbered 100 and above are digital, as well as all premium and pay-per-view channels. Channels below number 100 receive an analog signal, with the exception of certain digital simulcast stations of local channels.

What are “Digital Music” channels?

DMX digital music offers a collection of about 40 commercial-free, CD-quality music stations programmed by category — from 70’s Rock to Jazz, Classical or Country — it’s all there! And, best of all, the digital cable receiver is specifically designed to hook up to your stereo or stereo TV.

What is the interactive on-screen program guide (i-Guide)?

The interactive program guide (i-Guide), available with Digital Cable, is a faster, easier way to find the programs you want to watch. Scroll through listings by time, channel, or search to find what you want to watch. Here are some of the more popular features of the iGuide:

Search: Allows you to interactively search to see what is currently on, as well as being able to scroll hours or even days in advance on each channel.
Favorites: The Favorites feature allows you to quickly access the channels you have designated as your favorites. You can create up to five unique Favorite lists, which can be named with the on-screen keyboard.
Reminders: You can set Reminders so you don’t miss shows you want to watch.
Mini-Guide: Allows you to watch television and view program listings without leaving the program you are watching or going to the full-screen guide.
Parental Controls: Allows you to restrict viewing and purchases of TV programming based on your viewing preferences. Set a personalized 4-digit PIN and you can place locks on selected ratings, channels and titles. You can also hide adult titles from being displayed on the screen.